I suppose that there are indeed reasons for people to be in the place in their life that they are at. I found one of my reasons today.
I am still in training, and will be for another 30 days. There is a district manager at the facility most days to train me and when she is there she pretty much takes over. She is a pit bull of a woman. Mean mean mean. She doesn't bother me at all, I rather like her and have become friendly with her to the point of going to her home for a party etc. But for those that don't know how to take her, she can be brash to say the least.
Today she berated a woman so badly about dish water that she made that employee cry. Cry so hard that she was literally in my arms as I pat her back to soothe her. I was disgusted by the mean managers attitude with employees. No wonder they have the attitudes they have, they are demeaned at every turn.
These people work hard, I mean really hard. And no one there makes more than $9.00 an hour, most not that much. The most long term employee has been there 8 months. Turnover has been a big issue. Now I know why.
There will be some changes there. No one will cry over dish water or anything else for that matter. I plan to bring a very different atmosphere. Positive remarks, fun environment, and rewards for excellence and hard work.
I'm ready to get started now, make life a bit more positive for these people. This is a good place for me to be for now.
Malicious Extrapolation
9 years ago
Posts
there is a reason people are they way they are. Perhaps the only example the manager ever had of how to manage was thru intimidation. Or maybe she has come to realize that being nice creates and environment in which people take advantage and walk all over you. Maybe the turnover is more the 9.00 an hour wages.
ReplyDeleteIt will be interesting to see if your change of management style helps or creates a nightmare for you. Think of your past experiences of being nice to employees...hmm...